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Information Technology

Telephone System

For campus telephone support, contact the Information Technology (IT) HelpDesk at 318-342-3333 to report a problem and have a support ticket placed.  Also, you may use computersos.ulm.edu to issue a support ticket online.

 


 

Away from the office? Check your messages remotely...

Call 318-342-5991

When prompted, enter * (star) and your 4 digit extension and #

Enter your passcode and #

At this point, everything will function as if you were at your office phone.

 


How To Videos

We have compiled a series of self-paced short how-to videos for your reference.

We hope you enjoy your phone!

Overview | general information

Mitel 6867i Overview (2min. video)

Hardware Overview | handset, connections, reversible stand & more

6867i Hardware Overview Tutorial (4min. video)

Training | calling, speaker, transfer, voice mail & more functions

6867i End-User Training and Features Tutorial (18min. video)

 

Learn more about your model 6867i Phone

Below are selected videos on "how to use" specific features

picture of phone

 

 

 


Office of
Information Technology

University Library
Room 302, ULM
Monroe, LA 71209

Business Hours

Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.

Main Office

PH (318) 342-5015
FX (318) 342-5018

Personnel Directory

HelpDesk
(318) 342-3333
on-campus ext. 3333

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