For campus telephone support, contact the Information Technology (IT) HelpDesk at 318-342-3333 to report a problem and have a support ticket placed. Also, you may use computersos.ulm.edu to issue a support ticket online.
Away from the office? Check your messages remotely...
Call 318-342-5991
When prompted, enter * (star) and your 4 digit extension and #
Enter your passcode and #
At this point, everything will function as if you were at your office phone.
We have compiled a series of self-paced short how-to videos for your reference.
Overview | general information
Mitel 6867i Overview (2min. video)
Hardware Overview | handset, connections, reversible stand & more
6867i Hardware Overview Tutorial (4min. video)
Training | calling, speaker, transfer, voice mail & more functions
6867i End-User Training and Features Tutorial (18min. video)
Office of
Information Technology
University Library
Room 302, ULM
Monroe, LA 71209
Business Hours
Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.
Main Office
PH (318) 342-5015
FX (318) 342-5018
HelpDesk
(318) 342-3333
on-campus ext. 3333